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Crewseekers


Frequently
asked
questions

If you want an answer to a question that’s not covered here or more information on
any of the answers please use our LIVE CHAT feature, call us on +44 (0) 238 115 9207
or email us at info@crewseekers.net

Crews

faq
How do I view sailing opportunities?

It's free to browse all of our current sailing opportunities. Click the sailing opportunities link on the top menu bar to view all of the current listings.  New sailing opportunities are listed every day.  You can specify search terms to view by location, duration, short notice, professional or amateur, etc.  There is no charge to access and view any of our sailing opportunities.  However you must register as a member to view Skipper's contact details.
faq
What does 'financial arrangements' mean in the Sailing Opportunity listings?

Each Sailing Opportunity lists the financial arrangement as decided by the skipper/owner.  This means how much you are expected to pay towards the cost of you being aboard as crew.  This may not exceed £15 per day which is accepted as being a fair amount to cover the basic costs of food, non-alcoholic drinks and general daily running costs of the boat.  You should not be asked to make any contribution towards the capital costs of the boat - this would be considered to be a commercial arrangement and different rules would apply.












Each Sailing Opportunity lists the financial arrangement as decided by the skipper/owner.  This means how much you are expected to pay towards the cost of you being aboard as crew.  This may not exceed £15 per day which is accepted as being a fair amount to cover the basic costs of food, non-alcoholic drinks and general daily running costs of the boat.  You should not be asked to make any contribution towards the capital costs of the boat - this would be considered to be a commercial arrangement and different rules would apply.












Each Sailing Opportunity lists the financial arrangement as decided by the skipper/owner.  This means how much you are expected to pay towards the cost of you being aboard as crew.  This may not exceed £15 per day which is accepted as being a fair amount to cover the basic costs of food, non-alcoholic drinks and general daily running costs of the boat.  You should not be asked to make any contribution towards the capital costs of the boat - this would be considered to be a commercial arrangement and different rules would apply.












Each Sailing Opportunity lists the financial arrangement as decided by the skipper/owner.  This means how much you are expected to pay towards the cost of you being aboard as crew.  This may not exceed £15 per day which is accepted as being a fair amount to cover the basic costs of food, non-alcoholic drinks and general daily running costs of the boat.  You should not be asked to make any contribution towards the capital costs of the boat - this would be considered to be a commercial arrangement and different rules would apply.











Each Sailing Opportunity lists the financial arrangement as decided by the skipper/owner.  This means how much you are expected to pay towards the cost of you being aboard as crew.  This may not exceed £15 per day which is accepted as being a fair amount to cover the basic costs of food, non-alcoholic drinks and general daily running costs of the boat.  You should not be asked to make any contribution towards the capital costs of the boat - this would be considered to be a commercial arrangement and different rules would apply.

faq
How do I search for specific boat requirements?

You can search for specific boat requirements in the home page search panel, or on the sailing opportunities page search panel.
You can specify trip types in the first drop down list i.e short notice board, professional, cruising, delivery, ocean sailing, etc.    You can then fine tune or widen the search from the other boxes below if you wish. Press search and the results appear in the sailing opportunity page.
You can also search by boat reference number, if you know this, in the boat reference search box on the sailing opportunities page.
faq
How do I contact yacht owners/skippers?

To make contact with yacht owners/skippers to express an interest in their sailing opportunity you must be a registered Crewseekers member.  Select the Sailing opportunity you are interested in and press the contact button.  A Crewseekers messaging box will appear allowing you to write your message.  You can also send a link to your Crewseekers' sailing profile.  A copy of your message and any replies can be accessed in the Member Profile bar at the top of the page.

faq
My user name and/or password does not work

Please check that the spelling is correct and you are using the latest password advised to you. All characters are case-sensitive. This means that if any capital letters are included in the password then they must be typed as a capital letter i.e. John1234 must include the capital "J"
faq
What is my user name?

Your user name is your email address currently registered with Crewseekers.
faq
What if I forget my password?

If you need to be re-advised of your password at any time, go to the login box, click on "forgotten password" and enter your listed email address then press 'submit'. A new password will be automatically sent to your email box.
faq
How can I change my Password?

You can change your password after log in by going to the 'My Profile' page and click on the 'Change Password' button at the bottom of the page. For security reasons this needs to be at least 8 characters a mix of upper and lower case text and at least one digit. You will be advised on screen when successfully changed.
faq
How do I renew my Membership?

Login and go to the 'My Profile' page. From here you will see your current status and be able to renew your membership if required. Your personal details will pre-fill the boxes. Simply choose extend/renew as appropriate. Select the membership period required. Check your details are correct and submit. Complete the bank details. Once you have successfully completed the form and secure banking you will receive full instructions on screen and you can use the service immediately. Your log in details and further instructions will be sent direct to your listed email box. You can log in change your details and renew your membership in future at any time. 
faq
I am registered as a Yacht Owner and a Crew Member - can I use the same email address?

Yes you can.  Previously you required 2 separate email addresses, now you can just pick whichever email you wish and use that for both.

Yachtowners & Skippers

faq
How do I view my own sailing opportunities?

Once you log in you can view your listings from the 'My Profile' page.
faq
How do I edit/change my personal details

After log in go to My Profile. From this page you will find links to  edit your details, listings and boat details and to change your password.
faq
How do I upload a picture to a sailing opportunity?

The best time to add a picture to a sailing opportunity is when you are first uploading it, as part of the boat details you can select a picture of your boat to upload. If you wish to add a picture later you can do it via the boat details. Select Edit next to the relevant boat on your 'My profile' page once you have logged in. Boat pictures should idealy be 400 pixels wide and 300 pixels high. The system will resize you picture to fit but make sure the image you try to upload is less than 2mb and in jpg format.
faq
How do I contact yacht crew members?

With your free registration service Crew Members will contact you by phone or by email. Please reply to all emails received from crew members promptly and if the trip is cancelled or filled please either remove the opportunity by logging in as above, or email us and we will remove the trip for you.
faq
My user name and/or password does not work

Please check that the spelling is correct and you are using the latest password advised to you. All characters are case-sensitive. This means that if any capital letters are included in the password then they must be typed as a capital letter i.e. John1234 must include the capital "J"
faq
What is my user name?

Your user name is your email address currently registered with Crewseekers.
faq
What if I forget my password?

If you need to be re-advised of your password at any time, go to the login box, click on "forgotten password" and enter your listed email address then press 'submit'. A new password will be automatically sent to your email box.
faq
How can I change my Password?

You can change your password after log in by going to the 'My Profile' page and clicking on the 'Change Password' button at the bottom of the page. For security reasons this needs to be at least 8 characters a mix of upper and lower case text and at least one digit. You will be advised on screen when successfully changed.
faq
I am registered as a Yacht Owner and a Crew Member - can I use the same email address?

Yes you can.  Previously you required 2 separate email addresses, now you can just pick whichever email you wish and use that for both.
faq
How do I renew my membership?

You do not need to renew Yachtowner/Skipper memberships.  Once you have registered with us your membership remains active as long as you require it.

General